Entries by Mary Farrell

Learn From My Latest Near Scam Experience

I think of myself as pretty computer and internet savvy, so when I almost fell for a phishing scam last week I was shocked. It went down like this. I had placed an order through a well-known company and provided my phone number to get delivery updates. A few days later I got a text […]

Contact Form Conversion-Killer #1: Hard To Fill Out

Website forms are often an important part of the customer experience. The look of your contact form can affect how many people actually use it. Studies have shown that making sure a form looks and functions correctly can increase conversion rates by as much as 200 percent! A professional and easy-to-use contact form will encourage […]

Conversion-Killers with Contact Forms

Is your website contact form hurting your business? You might not even know it! A study by Washington State University found that nearly half of all contact forms are never even filled out. And, even more surprisingly, businesses that include a contact form on their website earn twice as much revenue as those that don’t. […]